An Accu-Chek Connect online account is required to upload data from other software. Close other open applications and restart the Device Link application. The appearance of the icon indicates the status of the application and the action, if any, that you should take. Right-click and select Perform Upload to upload data. If you are sharing data with your healthcare provider, they can view this data from their account. Use your Accu-Chek Connect online account username and password to connect to these applications. Uploading Data from Accu-Chek Devices.
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When using Device Link with a new device, you will be taken to the Devices page to associate the new device with an existing patient. No action is needed. Use the following steps to edit the name for devices and apps associated with an account.
Click to install the required system update. Each patient account can track and display various types of data for review by the patient and their healthcare provider. Right-click and select Perform Upload to upload data.
If you are sharing data with your healthcare provider, they can view this data from their account.
If there is no currently active session, then a login is required. If automatic uploading is disabled in the settings, right-click the icon in the system tray or on the desktop and select Perform Upload. Devices and apps associated with the system are listed on the My Devices screen for a personal user and the Devices and Shared Data screen for a healthcare professional user. The appearance of the icon indicates the status of the application and the action, if any, that you should take.
Managing Data and Devices
Use the following steps to download Device Link, which allows you to transfer data from your Acc-uchek blood glucose meters and insulin pumps, via your Windows or macOS personal computer, to your Accu-Chek Connect online account. Uploading Data from Accu-Chek Devices.
Data can be added to your account manually or uploaded from a linked device. Follow the onscreen prompts to import patient data to your account.
Click to install the optional system update. If the patient does not already exist in your account, click the button to add a new patient. Personal users can also click the Add a new entry link from the Home page. Use your Accu-Chek Connect online account username and password to connect to these applications. If it is desired to log into the account on another device, the first association must be deleted. Attempts to upload data will result in error messages.
Devices and apps associated with an account can be deleted. For each Accu-Chek app, the system allows users to log into the online account in the app on only one device.
Managing Data and Devices
Use the following steps to delete an association from an account. Previously imported data from the device will not be deleted.
If an association is deleted from an account, data will no longer be transferred from the device. You can also download the Device Link installer on the Home page on initial setup. If necessary, sign in or create an account to complete the upload. Use the following steps to transfer data from an Accu-Chek blood glucose meter or insulin pump to an Accu-Chek Connect online account.
The changes made when patient data is added, edited, or deleted by a healthcare professional are not synchronized to the personal account even if data sharing is enabled. The name can be edited and device associations can be deleted from these screens. The system automatically logs out after a certain amount cxble time with no activity. Follow the steps below to manually add data to your account or to edit or delete acc-chek from your account.
Close other open applications and restart the Device Link application. For each association, the association name is displayed as well as the date of the last data upload.
The association can be re-established using Device Link or the Accu-Chek app. This import is intended to be used only when a new online account is created because any data existing in the online account at the time of import is deleted and cannot be recovered.